FAQs

  • RETAIL
  • DIY

How long do the ice cream rolls last?

How long does it take to make rolls with the DIY kits?

When does the ice cream expire?

Do I need to refrigerate the ice cream mix?

Can I use milk and cream, instead of your mix?

How long does the plate last out of the freezer?

How cold does my freezer need to be?

Can I wash the plate with soap?

How do I roll ice cream?

Where are you based?

What is your shipping policy?

Are DIY kits suitable for beginners?

How long does the ice cream mix last once opened?

Is your ice cream mix nut-free?

Do you sell ice cream mix on its own?

How long does the plate need to go in the freezer for?

Can I warm the plate up?

What's the weight of the plate?

Do you offer any discounts?

What is your returns policy?

Is your ice cream mix allergen friendly?